Workplace
A modern workplace is more than a phrase
In today’s dynamic and budget-driven business world, it is increasingly difficult to manage endpoint devices such as desktops, laptops or mobile phones in a cost- and time-effective manner while keeping up with the latest technologies.
With many satisfied customers, Axians Slovakia has long been one of the leading Slovak providers of endpoint management services. Both large corporations with international operations and standard large and medium-sized companies in Slovakia rely on its services.
The benefits of Workplace services for customers are obvious:
- lower total cost of ownership (TCO)
- rapid establishment of jobs
- Innovative technologies ensure minimum installation and operating costs
- simple and efficient client management
- Innovative, optimized financial models such as desktop-as-a-service (DaaS)
- modular service provision up to full outsourcing of client management
Axians Slovakia services in the Workplace environment
Through an intelligent modular system, we offer maximum flexibility in the Workplace environment. Customers always have the choice of what level of operational responsibility and which service components they want to use. Based on clearly agreed service level agreements (SLAs) and process adjustments that take individual needs and preferences into account, we offer tailor-made service concepts.
Modular system in close-up view
- Preparation (Transition): Defining the processes and the exact project schedule. We rely on ready-made process documentation, which only needs to be adapted to the circumstances of the project.
- Procurement: Hardware and software procurement, individualized B2B deals, quantity or demand-driven warehouse management, efficient logistics processes.
- Installation: Site set-up, transportation to the installation site, customized installation using client management tools, data backup or transfer, user instructions.
- Operation: Client management system operation, standard operating system configuration maintenance, software package maintenance, automatic distribution of patches, updates and applications, IMAC/D (Install/Move/Add/Change/Disposal) services.
- Additional services: First and second level technical support, “VIP services”, 24×7 support, software asset management, client backup.
- Disposal: Dismantling, reuse if necessary, used products, certified deletion of user data, provision of new hardware.
IT administration, support and operation. Maintenance services.
Avoid unplanned downtime and ensure your company is fully operational. Axians Slovakia’s maintenance and support services respond to all infrastructure incidents and help your business maintain, manage and transform your IT.
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