A PERFECT WORKPLACE

Workplace

A modern workplace is more than a phrase

In today’s dynamic and budget-driven business world, it is increasingly difficult to manage endpoint devices such as desktops, laptops or mobile phones in a cost- and time-effective manner while keeping up with the latest technologies.

With many satisfied customers, Axians Slovakia has long been one of the leading Slovak providers of endpoint management services. Both large corporations with international operations and standard large and medium-sized companies in Slovakia rely on its services.

 

The benefits of Workplace services for customers are obvious:

  • lower total cost of ownership (TCO)
  • rapid establishment of jobs
  • Innovative technologies ensure minimum installation and operating costs
  • simple and efficient client management
  • Innovative, optimized financial models such as desktop-as-a-service (DaaS)
  • modular service provision up to full outsourcing of client management

Workplace by Axians Slovakia

Advisory:

Workplace projects start with a thorough analysis of the status and potential for optimization. In workshops, we discuss best practice models and lessons learned from customer projects, which we ideally integrate into the design of an optimal solution. Due to increasing complexity, a comprehensive view covering the areas of logistics, cost and technology is important. The result of the analysis is a recommendation for the next course of action, including an economic perspective.

Integration:

When it comes to integrating services and products into the Workplace environment, we have well-established processes, excellent know-how, knowledge of potential problems, a high degree of automation and efficient logistics, which ultimately results in satisfied customers. Within project management, we follow the recommendations of the PRINCE2 methodology in order to minimize delivery times and risks.

Outsourcing:

We have a flexible and modular portfolio of services, backed by an exceptional level of experience. From pre-installation and implementation to certified data wiping and recycling of legacy equipment, we offer powerful solutions and superior know-how to optimize and prevent problems. We have successful outsourcing projects that, among other things, create room to support our customers’ core business.

Axians Slovakia services in the Workplace environment

Through an intelligent modular system, we offer maximum flexibility in the Workplace environment. Customers always have the choice of what level of operational responsibility and which service components they want to use. Based on clearly agreed service level agreements (SLAs) and process adjustments that take individual needs and preferences into account, we offer tailor-made service concepts.

Modular system in close-up view

  • Preparation (Transition): Defining the processes and the exact project schedule. We rely on ready-made process documentation, which only needs to be adapted to the circumstances of the project.
  • Procurement: Hardware and software procurement, individualized B2B deals, quantity or demand-driven warehouse management, efficient logistics processes.
  • Installation: Site set-up, transportation to the installation site, customized installation using client management tools, data backup or transfer, user instructions.
  • Operation: Client management system operation, standard operating system configuration maintenance, software package maintenance, automatic distribution of patches, updates and applications, IMAC/D (Install/Move/Add/Change/Disposal) services.
  • Additional services: First and second level technical support, “VIP services”, 24×7 support, software asset management, client backup.
  • Disposal: Dismantling, reuse if necessary, used products, certified deletion of user data, provision of new hardware.

IT administration, support and operation. Maintenance services.

Avoid unplanned downtime and ensure your company is fully operational. Axians Slovakia’s maintenance and support services respond to all infrastructure incidents and help your business maintain, manage and transform your IT.

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